Reference:
Manage Late Payment Charge Process Model - Page 1 for the business process diagram associated with this activity.
Description: If configured CC&B assesses a late payment charge for every Service Agreement associated with an account. Included in the calculation are debits based on the Bill's Late Payment Charge Date minus all the recent credits for the given Service Agreement. An Adjustment is created and applied to the Service Agreement. The system can then pass along the Late Payment fees to a Service Provide.